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Returns are eligible for a refund within
30 days with a receipt. To ensure your
item is covered by our free return policy,
returns must be initiated within 14 days
of the ship date. Returns initiated after
14 days will have a $9.95 return charge
deducted from your refund. Full-priced
merchandise, with the exception of furs,
watches and jewelry, received after 30
days will be credited based on the current
selling price. Returns of furs, watches
and jewelry items will not be accepted
after 30 days. All other merchandise can
be returned up to one year after purchase.
Unfortunately, we cannot exchange, replace
or credit gourmet, monogrammed or
personalized items. We recognize that
returns are important to our customers. To
ensure a positive shopping experience for
all our customers, if we identify an
unreasonable return pattern, we may
restrict or refuse future transactions
from such customers. For all returns,
merchandise must be presented in saleable
condition and established proof of
purchase is required.
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